KVKK Clarification Text (Contact Form) - Apex Clinic

1. DATA SPEAKER 

Data Controller: Apex Clinic

Address: Center, Abide-i Hürriyet Cd No:103, 34380

Telephone: +90 537 522 56 92

E-mail address: digital@apexclinic.com.tr

This clarification text is in the capacity of data controller within the scope of the Communiqué on the Procedures and Principles to be Complied with in Fulfilling the Clarification Obligation, published in the Official Gazette dated 10.03.2018 and numbered 30356, with Article 10 of the Personal Data Protection Law (KVKK) dated 24/3/2016 and numbered 6698. Prepared by Apex Clinic.

As Apex Clinic, we process your personal data in accordance with the KVKK and within the scope of the purposes and limits stated below, and we take the necessary administrative and technical measures to protect your data.

2. PROCESSED PERSONAL DATA

  • Identity (Name Surname)
  • Contact (e-mail address, contact address, registered e-mail address (KEP), phone number)
  • Customer Transaction (order information, request information)
  • Audio and Visual Recordings (forms in physical and electronic media)
  • Transaction Security (IP address information, website login and exit information)
  • Marketing (shopping history information, survey, cookie records, advertising, information obtained through campaign work)

3. PRINCIPLES IN PERSONAL DATA AND DATA PROCESSING

Any information relating to an identified or identifiable natural person is personal data. Identity and contact information, health data can be given as examples of personal data.

Your personal data is processed within the framework of the following basic principles.

  • Compliance with the law and the rules of honesty,
  • Being accurate and up-to-date
  • Processing for specific, explicit and legitimate purposes,
  • Being connected, limited and restrained with the purpose for which they are processed,
  • To be kept for the period required by the relevant legislation or for the purpose for which they are processed.

4. PURPOSE OF PROCESSING PERSONAL DATA

Your personal data collected by our company;

  • Execution of Communication Activities
  • Execution of Activities in Compliance with the Legislation
  • Execution of Company / Product / Service Loyalty Processes
  • Execution / Supervision of Business Activities
  • Conducting Business Continuity Ensuring Activities
  • Execution of Good / Service Sales Processes
  • Execution of Customer Relationship Management Processes
  • Execution of Activities for Customer Satisfaction
  • Conducting Marketing Analysis Studies
  • Execution of Advertising / Campaign / Promotion Processes
  • Execution of Strategic Planning Activities
  • Follow-up of Requests / Complaints
  • Execution of Marketing Processes of Products / Services

It is processed within the framework of the personal data processing conditions specified in Articles 5 and 6 of the Law No. 6698.

5. METHOD AND LEGAL REASON FOR COLLECTING PERSONAL DATA 

Your personal data collected by APEX CLINIC by automatic or non-automatic methods (oral, written, visual or electronic media); Explicit consent is collected for legal reason or within the scope of personal data processing conditions and purposes specified in Articles 5 and 6 of the KVKK.

6. TRANSFER OF PERSONAL DATA

Personal data processed in our company within the framework of the provisions of Articles 8 and 9 of the KVKK; Shared with Shareholders, Business Partners, Suppliers, Legally Authorized Public Institutions and Organizations, and relevant real and legal persons. The personal data that reaches us via the contact form is not shared abroad.

7. RIGHTS OF THE PERSONAL DATA OWNER STATED IN ARTICLE 11 OF THE LAW

Personal data owners,

  • Learning whether personal data is processed or not,
  • If personal data has been processed, requesting information about it,
  • Learning the purpose of processing personal data and whether they are used in accordance with its purpose,
  • Knowing the third parties to whom personal data is transferred at home or abroad,
  • Requesting correction of personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to the third parties to whom the personal data has been transferred,
  • Requesting the deletion or destruction of personal data in the event that the reasons requiring its processing have disappeared, although it has been processed in accordance with the provisions of the Law No. 6698 and other relevant laws, and to request the notification of the transaction made within this scope to the third parties to whom the personal data has been transferred,
  • Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,
  • In the event that personal data is damaged due to unlawful processing, it has the right to demand the compensation of the damage.

As personal data owners, you can send your requests regarding your rights above to our company by filling out the "KVKK Application Form", with the e-mail address you have previously provided to our company, to digital@apexclinic.com.tr or by other methods determined by the KVK Institution. Your application will be concluded free of charge as soon as possible and within thirty days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost, the fee in the tariff determined by the Personal Data Protection Board may be taken as a basis.

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